Winter Fuel Payment problems

We’ve been made aware that there are problems with Winter Fuel Payments this year.

There are two separate issues:

1) incorrect bank details sent to people
2) incorrect amounts

On (1) DWP assure us nothing more needs to be done but if you have a client with (2), then they do need to contact DWP as soon as possible – to be honest, if I had someone with (1), I’d probably contact them just to be on safe side.

More on this from MSE website – Winter fuel payment recipients urged to check details after 60,000+ letters with incorrect information sent out

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