Universal Credit Overpayment as a result of failing to provide Passport ID


Just wondering f anyone has dealt with any similar cases.

My client was paid Universal Credit April 2020-Nov 2020.

She has now received a letter stating she was overpaid £5000 during this period.

The reasons: You have failed to provide evidence of identity. You should have provided this at the start. Documents not seen at the start of the claim. I have tried to do some research but cannot find much information.

Any help appreciated.

Thank you.

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