Universal Credit How-to guides


I would like to put on a “How-to” guide on our website on how to use Universal Credit online journal i.e. simple steps of how to log in once the claim has been open etc (finding a lot of clients are coming back to us as they have forgotten how it works).

I would like to do screenshots of each step/page which is causing me problems – Is there a way I can make a “dummy” account to use it or will I need to ask a client if I can use theirs (obviously their details to be redacted).



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