I have a client that has been claiming carers allowance continuously since November 2019 and it has been deducted from her UC every month. She recently ended the CA claim due to separation and came to me for help as now benefit capped. Upon checking her UC payments i have noticed that the carers element has not been paid throughout the whole claim. (i assume due to not saying she was a carer on the original declaration – client error).
Is there anything in the UC regs that should auto apply the carer element when in receipt of CA or anything i can use to request a backdate?