The Process for getting a UC50 sent out to the claimant

Extract from a recent local liaison meeting with JCP, and JCP having come back to us with a response to a question about……………….

‘4. The Process for getting a UC50 sent out to the claimant

**** said that if a fit note is for 4 weeks or more the Work Coach makes a referral for a UC50 right away.  This should be done within a few days of the start date of the fit note.  However, the claimant may still be required to attend for meetings with Work Coach.

If the fit note is for a shorter period than 4 weeks, the computer system logs this and continues to do so when any further fit notes are submitted.  After 29 days of continuous fit notes, the computer puts a flag up on the Work Coach’s screen and it’s then up to the Work Coach to notice this and manually refer the claimant for a WCA by getting a UB50 sent out to them.  This should be done within few days of the flagging.

Both these scenarios depend on the Work Coach taking action.  It is not done automatically’.
http://dlvr.it/SKNlcK

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