The consequences of poor DWP decision making: case studies needed

I’ve been asked to post this by Sally Hunt of the Administrative Justice Council –

The Advice Sector Panel of the Administrative Justice Council is working on a project to highlight, amongst other things, the consequences to the claimant of poor decision-making by the DWP in relation to PIP and ESA claims and reassessments.  The resultant report will seek to offer ways in which decision-making could be improved.

We are looking for case studies to include in the report that illustrate the wide-ranging knock-on effects to individuals who then went on to have DWP decisions overturned at the tribunal stage.

We want to shine a light on problems that claimants face while waiting for reconsiderations and tribunal hearing dates, such as –

• Debt
• Rent arrears, leading to the threat of homelessness and/or the use of local authority housing departments
• Loss of a mobility vehicle
• Reliance on food banks
• Deterioration in health, including mental health, leading to an increased use of local services such as GP visits, consultant appointments
• Reliance on family or friends for caring duties

Anonymised case studies (half to a full A4 page in length) should be sent to shunt at justice dot org dot uk by Friday 30 April 2021. 

Thank you for your support.

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