retrospective application of benefit cap and resulting overpayments

We have received a number of enquiries this week about overpayments due to a failure by DWP to apply the benefit cap. Local council also report similar enquiries alongside applications for DHPs.

We have not previously seen this as an issue.

Are others experiencing similar enquiries / issues – or a sudden increase in them?
http://dlvr.it/Rl7Cl3

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