Regional differences and outcomes

It would appear that there is some concern about the differences in success rates for both appeals and telephone assessments,  especially where it is felt that the client may have had a more successful outcome under the old system. From client feedback, it appears postponements have increased, on a variety of grounds, some assessments are rushed and one case where it would appear, tribunal ‘did not understand client’.

Any thoughts, views, feedback welcome.
http://dlvr.it/RXb7cD

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