PIP sheltered accomodation

I have a client who has just been awarded enhanced DL by a tribunal. He is 68 and lives in sheltered accomodation and PIP have said that because of this he cannot be paid?

He lives is social sheltered housing with a warden/manager who calls him once a week but that is all the help he gets.

This is the first time i have come across this. Can anyone give me some guidance

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