New message on DWP telephony lines

From Monday 20th December at 8am until lines close on Friday 24th December the following message will be applied to DWP telephony lines –

And now important information about coronavirus.

There is a new variant of COVID-19, Omicron, which is highly infectious and spreading fast. It is recommended that every adult in the UK should get a booster dose of the coronavirus vaccine, because two doses are not enough to give the level of protection we all need. You can book your booster appointment online at Follow the COVID-19 link at the top of the page. That website again is


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