ESA claim closed due to client error: is there a decision that can be appealed?

Hi all,

I have a client with severe mental health issues in receipt of highest rates PIP.

She was in receipt of ESA with the support group (and SDP) until April this year.

She had been investigated by DWP before for having undeclared income (turned out to be false) and was left completely paranoid about her claim.  So when she received £4k unexpectedly, she just asked DWP to close her claim. 

She now realises she made a mistake. 

DWP saying she cannot reclaim ESA and has to make a claim for UC.

My questions:-
– There is no decision letter; but presumably a decision was made that can be appealed?
– If an appeal, I assume I can put in a late MR?

Any thoughts gratefully received.

In solidarity,

EKS
http://dlvr.it/RpxyNw

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