DHP: awarding for shortfall

I have a client who is in receipt of UC HCE.
She applied for DHP and was awarded towards deposit and rent in advance, but not for shortfall.

The LA’s explanation was: “DHPs can be used to compensate for the LHA as per pt 2.9 of Discretionary Housing Payments Manual, this is correct if a client is making a claim for shortfall after being in the property some time”

My client has just moved into the property and she has not been living there for “some time”.

We addressed fully the issue of “affordability”.

I cannot find anything about shortfall awards being made only to established (as opposite to new) tenants.

I would like to challenge that statement and ask for a review. Do I have grounds?

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