Deductions from ESA

Hi,

I very rarely need to deal with ESA so hopefully someone can suggest a way forward.

My client is having deductions from her ESA but is unsure what they are for. I telephoned the DWP on Monday and clicked the option on deductions to be given an automated message saying they are unable to deal with this issue!

Is there any way to find out what the deductions are besides going down the SAR route?

Thanks

Adam
http://dlvr.it/S5phJk

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