Cost of Living payments


a couple of queries – not sure if this is a thing or not but:

I have 2 people, one who gets new style ESA + UC for housing costs (which are paid direct to landlord) who has not received the £326 payment yet (yes states payments being made from 14.07.22 so there is time yet) – but she is wondering if she meets criteria to be paid the COL payments.

My immediate thought is yes she does , be patient.

However, I’ve just had another person come to me who has been told he won’t get COL payment,  as HCE is paid direct to landlord and he gets no net UC paid to him

Any thoughts ? I’m hoping this is just a coincidence of 2 people with crossed wires, but also find myself wondering…

Many thanks,


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