Cost of Living Payments when joint claim ends

Hi

I have a case of a joint claim for UC which ended on 21st May, and they both continued as single claimants…

He’s been told he can’t get the cost of living payment as only one payment per joint claim – I’m assuming that the payment will go to his ex-partner.  It was her bank account.

The joint claim ended 21st May, and cost of living payment is for UC Assessment Periods that end between 26/4-25/5.

I’m trying to get my head around whether they should both get the cost of living payments as single claimants – does anyone have any thoughts on this?

Thanks
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