The person is retired, into the bargain.
UC’s suggested solution:
‘You are correct, Mr——— is not required to report any Fitnotes on his claim, these messages are automated after each reported Fitnote expires, please advise Mr——— to ignore his next request and not report one, once he does this they will stop coming through.’
Meanwhile, from a famous novel:
‘There was only one catch and that was Catch-22, which specified that a concern for one’s safety in the face of dangers that were real and immediate was the process of a rational mind. Orr was crazy and could be grounded. All he had to do was ask; and as soon as he did, he would no longer be crazy and would have to fly more missions. Orr would be crazy to fly more missions and sane if he didn’t, but if he was sane he had to fly them. If he flew them he was crazy and didn’t have to; but if he didn’t want to he was sane and had to. Yossarian was moved very deeply by the absolute simplicity of this clause of Catch-22 and let out a respectful whistle.
“That’s some catch, that Catch-22,” he observed.
“It’s the best there is,” Doc Daneeka agreed.’