Way to Work shoddy comms

This is probably something for stakeholders but i’d appreciate peoples’ thoughts.

I’ve had loads of inquiries recently from people who are treated as LCW by way of a med 3 but are getting dragged into WFI’s. The correspondence calls them “Worksearch interviews” which is worrying people and they’re digging their heels in with “why do I have to look for work when I’ve got a sick note?”.

If they could just call them “Work Focussed Interviews” rather than “Work Search” it’d probably save a lot of grief and at least two sanctions so far.

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