Month: July 2022

I know this is Friday evening, but, property adjustment order Client has joint tenancy with local council on 2 bed flat. They have 1 daughter. He has left and is happily housed elsewhere. They are in contact and on good terms. They were never married. He is prepared to put in writing to the council … Read moreproperty adjustment order

One of our clients has been paying their tax credits into a HSBC Future Saver for Children account.  The bank statement gives the account name as Mr X (dad) for Miss Y (daughter).  There is over £16000 in the account.  Does the money count as capital for the dad or the daughter.  Daughter is now … Read moreFuture Saver for Children bank account – who owns the money?

My client is waiting a LCWRA assessment on NSESA and due to the delays in this could potentially lose his ESA altogether as he approaches 365 days. Should he be placed in the LCWRA group which i expect he would (severe stroke) this would bring him onto UC however currently he would not qualify due … Read moreUC entitlement being delayed pending LCWRA decision on NSESA

In Mortgage Agency Service Number Five Ltd, R (On the Application Of) v Financial Ombudsman Service Ltd [2022] the High Court considered a challenge to the application of the 6 year limit on a complaint to the Financial Ombudsman. The Ombudsman was dealing with a complaint about unreasonably high interest rates over a period of … Read moreApplication of 6 year limit for complaints to Financial Ombudsman

Good morning I hope someone can offer me some advice on a current situation I have with a local HB dept. I am currently supporting a gentleman who is 61 years of age and who is currently on UC for his personal allowance and due to his health/disability problems he is in the LWCRA group … Read moreSpecified accomodatin

Hi, my client, who is disabled but has full capacity, claims IR and CB ESA, PIP ER DL and Mob, HB, and CTS.  Her capital is about £4,000.  Her half-sister received an inheritance from a mutual relative but my client was cut out of the will and didn’t get any inheritance (that’s another story).  Her … Read moreBeneficial interest in capital

I have a client who receives SRP and PIP and is entitled to Pension Credit – a claim was made in February 2022. We have been told by PC there is no entitlement as someone is receiving CA on his behalf. The claimant is adamant that he has no one caring for him. We have … Read moreFraudulent CA claim stopping claimants entitlement to PC

I’ve not needed to make a complaint about DWP in my new job until recently. (Well, actually I made it last year but the client disengaged) DWP are digging their heels in and delaying and i’d like to escalate it. I recall, in previous complaints, the escalation route was via someone at Caxton House, Neil … Read moreComplaint escalation

Hi – just trying to establish if my client who receives SGA,  from the county council can also apply for the Guardians Allowance payable by DWP ?http://dlvr.it/SVZx5Y

DLA has contacted stakeholders about an issue with inappropriate calls to DLA – they say – Disability Living Allowance helpline numbers are receiving a number of inappropriate calls from customers who are contacting DLA and coming through to an incorrect area. This is causing redirections and confusion, and obviously isn’t a good experience. Customers are … Read moreContacting DLA